AmeriChoice Mobile Banking Frequently Asked Questions
Below are a list of frequently asked questions related to AmeriChoice Mobile
Banking. If you don't find an answer to what you are looking for, be sure to
also check out the User Guides page. If you still have questions please contact a Member Services Representative at 800-240-4364.
More InfoWhat is AmeriChoice FCU’s Mobile Branch?
AmeriChoice FCU’s Mobile Branch enables you to connect to your AmeriChoice FCU
accounts from your mobile phone or other hand-held device. You will be able to easily
access your balance information, transfer funds, make a deposit, or even find a branch or ATM.
More InfoWhat type of accounts can I access with Mobile Branch?
AmeriChoice FCU’s Mobile Branch provides access to most of your AmeriChoice FCU
accounts. First mortgages, Student Loans and Visa Credit Card accounts are not available.
Please note that the Mobile Deposit function is only available with iPhone, iPad,
and Android devices.
More InfoHow much does it cost?
The service is FREE — AmeriChoice FCU does not charge a fee for our Mobile Branch.
However, your mobile carrier may charge you standard fees for Internet access. For
more information about these fees, please contact your carrier directly.
More InfoWhat phones are supported, and where is the service available?
Mobile Branch is currently supported on iPhone, iPad, Android/Droid, Windows® Mobile,
BlackBerry®, Palm OS Tréo and most phones that support Java applications. AmeriChoice
FCU’s Mobile Branch is available within the U.S.
Mobile Deposit Capture will work on most Android devices, all iPhones that are running iOS 4.3 or newer, or iPad 3 or newer with iOS 4.3 or newer.
More InfoWhat do I need to start using Mobile Branch?
You can start using Mobile Branch if you are currently enrolled in AmeriChoice FCU’s
Home Banking. If you are not enrolled in Home Banking yet and would like to begin
using mobile banking,
click here, call
a Member Service Representative at 717-697-3474 option 0, or stop by the branch
nearest you.
More InfoHow do I activate Mobile Branch?
More InfoIs the Mobile Banking application available for the iPhone?
Mobile Branch is available for the iPhone. If you are signed up for Home Banking,
just use your iPhone’s browser to go to americhoice.org and you will see our mobile
formatted site. At the bottom of the screen there will be a link to download the
app from the iTunes App Store. Once downloaded, you’ll have an American flag logo
for access to our Mobile Branch. The same process is available on the iPad.
More InfoIs the Mobile Branch covered by the same security as AmeriChoice FCU’s Home Banking?
Yes. The Mobile Branch is covered by the same security as Home Banking. To learn
more about our security and read our Internet Privacy Policy,
click
here.
More InfoWhat should I do if I lose my phone?
Change your home banking password immediately since it is also used for mobile banking.
Report the loss to your phone carrier, and ask them to disable the old phone. As
always, whenever there is a possibility of unauthorized access to your account you
should watch your account closely to ensure no unauthorized transactions appear.
More InfoCan I use AmeriChoice FCU’s Electronic Bill Payment on my
mobile phone?
Yes, you can! You can pay an existing payee and review your upcoming payments. Full
bill payment capabilities are available through Home Banking.
More InfoIf I do not have a data plan on my phone, can I still use Mobile Banking?
Yes. You can access text banking (text messaging charges may apply from your phone
carrier depending on your plan). For more information and to enroll in Text Banking,
please visit our
User Guides page.
More InfoCan I make a VISA payment through Mobile Banking?
Yes, simply transfer funds to your VISA Payment Account listed on your mobile device.
Then, at the end of our business day, the funds are transferred to your VISA account.
If you have an AmeriChoice VISA and no VISA Payment Account appears in your list
of accounts, please contact our VISA Coordinator at 717-697-3474 X 3524 to have it
set it up for you.