AMERICHOICE FEDERAL CREDIT UNION
JOB DESCRIPTION
POSITION: SYSTEM ADMINISTRATOR REPORTS TO: CIO
FLSA STATUS: Exempt
JOB SUMMARY: Under general supervision, the systems administrator maintains and troubleshoots AmeriChoice FCU computer and related resources, responds to user requests and takes care of day to day computing needs. The systems administrator also adds and removes users from systems, addresses printer and peripherals problems, works with anti-virus, backup and patch management software, rotates in replacement hardware, runs tasks on Symitar including automating jobs, monitoring and reporting on network performance to management, and supports projects involving new locations and software upgrades.
ESSENTIAL JOB FUNCTIONS:
- Staff training and support
- Software installation, maintenance and upgrades
- Hardware installation, maintenance and upgrades
- Research and troubleshooting of issues
- Routine network administration and maintenance
- Network documentation
- Stocking and ordering PCs, printer consumables, etc.
- Maintains security of systems
- Maintain member confidentiality.
- Responsible to understand, monitor, and report activity associated with department business objectives to assist the Credit Union’s compliance with the Bank Secrecy Act.
- Performs in a professional manner setting the highest possible standard for the Credit Union.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend meetings and training sessions as required.
- Other duties as may be assigned by your supervisor.
QUALIFICATIONS REQUIRED:
- High school diploma or equivalent plus three or more years IT experience with servers, PC hardware, local/wide area networks, and peripheral equipment.
- Knowledge and/or experience with Windows OS’s, including Windows 10, Windows 7, and Server versions from 2008R2 and up.
- Ability to train staff on Windows OS and Office software.
- Experience in hardware and software upgrades.
- Ability to document processes and procedures to comply with regulations.
QUALIFICATIONS PREFERRED:
- Knowledge of Symitar Episys.
- Knowledge of Business Continuity Planning from the I.T. perspective.
- Working knowledge of AFCU policies, procedures, and service philosophy.
- Working knowledge of AFCU system and Microsoft networks.
- Microsoft Certified System Engineer or other industry certification.
WORK ENVIRONMENT:
Job requires physical effort and creates moderate to heavy stress during certain periods. Job does not have specific volume and pace of work standards except that the job includes specific deadlines. Job requires extensive contact with managers, employees, outside companies and vendors on a continual basis. This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.
Submit resume along with salary requirements to:
Human Resources
AmeriChoice Federal Credit Union
2175 Bumble Bee Hollow Road
Mechanicsburg, PA 17055
humanresources@americhoice.org
FAX: 717-697-3713
EOE
