Become a Part of Our Team
At AmeriChoice, we pride ourselves on building the best possible staff of energetic, hardworking, and dedicated individuals. Together, we can build the best possible team to best serve the needs of our members.
Full Time benefits include:
- Medical, Dental, Vision and Prescription Coverage
- Paid Time Off
- Paid Life Insurance
- Paid STD, LTD, and AD&D Insurance
- Flexible Spending Accounts
- Matched 401k/ROTH Plans
- Paid Holidays
We’re looking for energetic, dedicated individuals to join our team. View the career opportunities below and submit your resume along with salary requirements to humanresources@americhoice.org or fax it to (717)697-3713. EOE.
Member Service Representative- Full Time, Float
POSITION: MEMBER SERVICE REPRESENTATIVE I
REPORTS TO: VICE PRESIDENT MEMBER EXPERIENCE
FLSA STATUS: NONEXEMPT
JOB SUMMARY:
Under general supervision, provides a variety of service functions directly to the members that include greeting members promptly and enthusiastically, accurately and efficiently handling a variety of teller transactions, and clearly explaining the features and benefits of our products and services.
ESSENTIAL JOB FUNCTIONS:
- Professional, efficient and courteous service to members in person or by telephone while maintaining member confidentiality.
- Accurately balance assigned cash drawer and posted transactions. Secure cash and checks daily.
- Verify member’s identity and handle requests, or refer to appropriate department.
- Accurately process deposits, transfers, withdrawals, loan payments and sell negotiable instruments.
- Complete requests by conducting minor maintenance to existing member’s accounts as well as process Visa credit card payments, issue Visa gift cards, complete member check orders and prepare stop payments.
- Assist with preparing cash and coin orders for shipment/delivery.
- Possess a thorough knowledge and understanding of the credit union’s products and services as well as the credit union’s policies and procedures.
- Have the ability to cross-sell and refer various products and services to members.
- Responsible to understand, monitor and report activity associated with department business objectives to assist the Credit Union’s compliance with the Bank Secrecy Act.
- Answer member phone calls within three rings.
- Assist with auditing of cash drawers and vault as requested.
- Performs in a professional manner setting the highest possible standard for the Credit Union while following “The AmeriChoice Way Standards of Service”.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend meetings and training sessions as required.
- Perform other duties and responsibilities as required or assigned.
QUALIFICATION REQUIRED:
High School diploma or equivalent. Cash handling and customer service experience. Working knowledge of computer software programs. Ability to cross sell and develop relationships with members.
QUALIFICATIONS PREFERRED:
Previous experience as a teller.
KNOWLEDGE, SKILLS AND ABILITIES:
– Ability to read and write.
– Ability to count and work with numbers and details effectively.
– Ability to effectively and efficiently communicate orally, in writing, and by phone.
– Ability to effectively work with members (friendliness, tact and diplomacy).
– Ability to work effectively with people.
– Ability to learn, apply and communicate knowledge of teller department policies and procedures.
– Ability to learn, apply knowledge and communicate credit union products and services.
– Ability to discern currency and coin.
– Ability to input and retrieve data from computer.
– Ability to use a calculator.
– Ability to use and learn office machines (i.e., copier, fax, terminals).
– Ability to multi-task and prioritize work flow
WORK ENVIRONMENT:
Job requires little physical effort and is basically a desk assignment. Work creates moderate to heavy stress during certain periods. Job does not have specific volume and pace of work standards except that the job includes specific deadlines. Job requires extensive contact with managers, employees, and members on a continual basis. This work requires the following physical activities: sitting, standing, walking, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.
NOTICE:
This job description is not intended to be, nor should be construed as a contract for employment. AFCU makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what the credit union has defined this position to be.
AFCU is willing to accommodate disabilities to the extent a financial services organization can without impacting financial control or member service. AFCU is an Equal Opportunity Employer.
Member Service Representative- Enola office, Part Time
POSITION: MEMBER SERVICE REPRESENTATIVE I
REPORTS TO: VICE PRESIDENT MEMBER EXPERIENCE
FLSA STATUS: NONEXEMPT
JOB SUMMARY:
Under general supervision, provides a variety of service functions directly to the members that include greeting members promptly and enthusiastically, accurately and efficiently handling a variety of teller transactions, and clearly explaining the features and benefits of our products and services.
ESSENTIAL JOB FUNCTIONS:
- Professional, efficient and courteous service to members in person or by telephone while maintaining member confidentiality.
- Accurately balance assigned cash drawer and posted transactions. Secure cash and checks daily.
- Verify member’s identity and handle requests, or refer to appropriate department.
- Accurately process deposits, transfers, withdrawals, loan payments and sell negotiable instruments.
- Complete requests by conducting minor maintenance to existing member’s accounts as well as process Visa credit card payments, issue Visa gift cards, complete member check orders and prepare stop payments.
- Assist with preparing cash and coin orders for shipment/delivery.
- Possess a thorough knowledge and understanding of the credit union’s products and services as well as the credit union’s policies and procedures.
- Have the ability to cross-sell and refer various products and services to members.
- Responsible to understand, monitor and report activity associated with department business objectives to assist the Credit Union’s compliance with the Bank Secrecy Act.
- Answer member phone calls within three rings.
- Assist with auditing of cash drawers and vault as requested.
- Performs in a professional manner setting the highest possible standard for the Credit Union while following “The AmeriChoice Way Standards of Service”.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend meetings and training sessions as required.
- Perform other duties and responsibilities as required or assigned.
QUALIFICATION REQUIRED:
High School diploma or equivalent. Cash handling and customer service experience. Working knowledge of computer software programs. Ability to cross sell and develop relationships with members.
QUALIFICATIONS PREFERRED:
Previous experience as a teller.
KNOWLEDGE, SKILLS AND ABILITIES:
– Ability to read and write.
– Ability to count and work with numbers and details effectively.
– Ability to effectively and efficiently communicate orally, in writing, and by phone.
– Ability to effectively work with members (friendliness, tact and diplomacy).
– Ability to work effectively with people.
– Ability to learn, apply and communicate knowledge of teller department policies and procedures.
– Ability to learn, apply knowledge and communicate credit union products and services.
– Ability to discern currency and coin.
– Ability to input and retrieve data from computer.
– Ability to use a calculator.
– Ability to use and learn office machines (i.e., copier, fax, terminals).
– Ability to multi-task and prioritize work flow
WORK ENVIRONMENT:
Job requires little physical effort and is basically a desk assignment. Work creates moderate to heavy stress during certain periods. Job does not have specific volume and pace of work standards except that the job includes specific deadlines. Job requires extensive contact with managers, employees, and members on a continual basis. This work requires the following physical activities: sitting, standing, walking, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.
NOTICE:
This job description is not intended to be, nor should be construed as a contract for employment. AFCU makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what the credit union has defined this position to be.
AFCU is willing to accommodate disabilities to the extent a financial services organization can without impacting financial control or member service. AFCU is an Equal Opportunity Employer.
Senior Accountant
POSITION: SENIOR ACCOUNTANT
REPORTS TO: CFO
FLSA STATUS: EXEMPT
JOB SUMMARY:
Under general supervision, the Senior Accountant is responsible for participating in the establishment and maintenance of an effective system of internal controls over the financial reporting system, preparing accurate and timely reconciliations of general ledger accounts, and managing the accounts payable process. This position requires the ability to work independently and meet periodic deadlines necessitating the requirement to work expanded hours during key reporting periods.
ESSENTIAL JOB FUNCTIONS:
- Assist in the development, maintenance, and enhancement of accounting policies and procedures.
- Reconcile general ledger accounts on a recurring/scheduled basis.
- Manage the accounts payable process to ensure payments are paid timely and posted accurately including corporate credit cards.
- Record, monitor, and reconcile fixed asset additions, dispositions, and retirements.
- Manage the prepaid expense process to ensure expenses are appropriately recorded and amortized.
- Assist in the development and maintenance of the expected credit loss model (CECL)
- Monitor cash balances to ensure transactions processed through bank accounts are recorded in the general ledger appropriately.
- Coordinate the record retention process including the maintenance and destruction of proprietary information.
- Monitor and process federal tax and backup withholdings to ensure the timely remittance of funds.
- Record, monitor, and reconcile investment activity including payments, purchases, and redemptions.
- Assist with the preparation, compilation, and filings of the quarterly Call Report.
- Assist with the preparation, compilation, and filings of the quarterly Qualifying Collateral Report.
- Assist in the preparation and reporting of annual form 1099 MISC and 1099 NEC.
- Assist with the compilation and preparation of the annual audited financial statements and related footnote disclosures.
- Responsible to understand, monitor and report activity associated with department business objectives to assist the Credit Union’s compliance with the Bank Secrecy Act.
- Maintain member confidentiality.
- Performs in a professional manner setting the highest possible standard for the Credit Union.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend meetings and training sessions as required.
- Perform other duties and responsibilities as required or assigned.
QUALIFICATIONS REQUIRED:
- Bachelor’s degree in Accounting, Finance, or related field from an accredited college or university.
- Three years experience in a financial institution.
- Ability to document processes and procedures to comply with Credit Union requirements.
- Ability to read, interpret, and analyze financial reports.
- Ability to work independently.
- Working knowledge of computer software including Microsoft Office Suite products.
QUALIFICATIONS PREFERRED:
- Thorough knowledge of credit union operations, regulations, accounting, and data processing.
- Experience with accounting and/or bookkeeping functions in a financial institution.
- Knowledge of Symitar core banking software.
- Knowledge of Microsoft Excel PIVOT tables, formulas, and macros.
KNOWLEDGE, SKILLS AND ABILITIES:
– Ability to read and write.
– Ability to count and work with numbers and details effectively.
– Ability to use accounting and financial-based software packages.
– Ability to work effectively with people at all levels, orally, in writing, or by phone.
– Ability to effectively and efficiently communicate orally, in writing, and by phone.
– Ability to deal with members effectively (friendliness, tact, and diplomacy).
– Ability to learn, apply, and communicate knowledge of accounting policies and procedures.
– Ability to accurately input and retrieve data from computer.
– Ability to use a calculator.
– Ability to use and learn office machines (i.e., copier, fax, terminals).
– Ability to use and apply basic knowledge of accounting principles.
WORK ENVIRONMENT:
Job requires little physical effort and is basically a desk assignment. Work creates moderate to heavy stress during certain periods. Job does not have specific volume and pace of work standards except that the job includes specific deadlines. Job requires extensive contact with managers, employees, members, outside companies and vendors on a continual basis. This work requires the following physical activities: sitting, standing, walking, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.
Programmer/Analyst
POSITION: PROGRAMMER/ANALYST REPORTS TO: CIO
FLSA STATUS: Exempt
JOB SUMMARY: Under general supervision, the Programmer/Analyst supports the staff of AmeriChoice with new and modified programs and reports, gathers requirements for programs, reviews alternate approaches to how a set of programs could best implement the requirements, reviews alternate approaches with end users and the CIO then provides a programming solution to the requirements based on the preferred approach, provides support for automation of computer operations tasks, and participates with system administrators in administering AmeriChoice systems and networks.
ESSENTIAL JOB FUNCTIONS:
- Perform programming in the Symitar PowerOn language.
- Participate with end users in evaluating business requirements for Symitar software development.
- Assist staff in writing specifications for reports and programming requests
- Prioritize and implement programs and reports for staff
- Work independently to develop software solutions to business requirements.
- Thoroughly document the requirements and solutions developed.
- Train and support end users in all aspects of using Symitar and in using custom PowerOn software solutions.
- Formulate and implement procedures to standardize the programming of requests
- Create testing environments as needed to properly test programs and reports prior to implementation
- Provide staff support and training on the Easy Writer application and on SymForm PDF application
- Create and maintain computer operations procedures using automation software
- Maintain security of systems
- Provide backup across all areas of I.T. including security, communications, networking, etc.
- Responsible to understand, monitor and report activity associated with department business objectives to assist the Credit Union’s compliance with the Bank Secrecy Act.
- Performs all responsibilities in an extremely professional manner, setting the highest possible image for AFCU.
- Maintains member confidentiality.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend meetings and training sessions as required.
- Other duties as may be assigned by the CIO.
QUALIFICATIONS REQUIRED:
- High school diploma or equivalent plus proficiency in programming in at least two languages.
- Possess a deep understanding of AmeriChoice business practices.
- Possess a deep understanding of how the Symitar core banking system is used at AmeriChoice
- Knowledge and/or experience with Windows and AIX operating systems and applications
- Experience with, or ability to learn and understand the PowerOn programming language, the EasyWriter application and Adobe Acrobat.
- Ability to document processes and procedures to comply with requirements
QUALIFICATIONS PREFERRED:
- Programming knowledge in HTML, JavaScript and C++
- Knowledge of Adobe Acrobat (PDF forms and documents)
- Knowledge and/or experience with IBM pSeries system
WORK ENVIRONMENT:
Job requires physical effort and creates moderate to heavy stress during certain periods. Job does not have specific volume and pace of work standards except that the job includes specific deadlines. Job requires extensive contact with managers, employees, outside companies and vendors on a continual basis. This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.
NOTICE:
This job description is not intended to be, nor should be construed as a contract for employment. AFCU makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what the credit union has defined this position to be.
AFCU is willing to accommodate disabilities to the extent a financial services organization can without impacting financial control or member service. AFCU is an Equal Opportunity Employer.
Member Service Representative- Bumble Bee Hollow
POSITION: MEMBER SERVICE REPRESENTATIVE I
REPORTS TO: VICE PRESIDENT MEMBER EXPERIENCE
FLSA STATUS: NONEXEMPT
JOB SUMMARY:
Under general supervision, provides a variety of service functions directly to the members that include greeting members promptly and enthusiastically, accurately and efficiently handling a variety of teller transactions, and clearly explaining the features and benefits of our products and services.
ESSENTIAL JOB FUNCTIONS:
- Professional, efficient and courteous service to members in person or by telephone while maintaining member confidentiality.
- Accurately balance assigned cash drawer and posted transactions. Secure cash and checks daily.
- Verify member’s identity and handle requests, or refer to appropriate department.
- Accurately process deposits, transfers, withdrawals, loan payments and sell negotiable instruments.
- Complete requests by conducting minor maintenance to existing member’s accounts as well as process Visa credit card payments, issue Visa gift cards, complete member check orders and prepare stop payments.
- Assist with preparing cash and coin orders for shipment/delivery.
- Possess a thorough knowledge and understanding of the credit union’s products and services as well as the credit union’s policies and procedures.
- Have the ability to cross-sell and refer various products and services to members.
- Responsible to understand, monitor and report activity associated with department business objectives to assist the Credit Union’s compliance with the Bank Secrecy Act.
- Answer member phone calls within three rings.
- Assist with auditing of cash drawers and vault as requested.
- Performs in a professional manner setting the highest possible standard for the Credit Union while following “The AmeriChoice Way Standards of Service”.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend meetings and training sessions as required.
- Perform other duties and responsibilities as required or assigned.
QUALIFICATION REQUIRED:
High Scho
ol diploma or equivalent. Cash handling and customer service experience. Working knowledge of computer software programs. Ability to cross sell and develop relationships with members.
QUALIFICATIONS PREFERRED:
Previous experience as a teller.
KNOWLEDGE, SKILLS AND ABILITIES:
– Ability to read and write.
– Ability to count and work with numbers and details effectively.
– Ability to effectively and efficiently communicate orally, in writing, and by phone.
– Ability to effectively work with members (friendliness, tact and diplomacy).
– Ability to work effectively with people.
– Ability to learn, apply and communicate knowledge of teller department policies and procedures.
– Ability to learn, apply knowledge and communicate credit union products and services.
– Ability to discern currency and coin.
– Ability to input and retrieve data from computer.
– Ability to use a calculator.
– Ability to use and learn office machines (i.e., copier, fax, terminals).
– Ability to multi-task and prioritize work flow
WORK ENVIRONMENT:
Job requires little physical effort and is basically a desk assignment. Work creates moderate to heavy stress during certain periods. Job does not have specific volume and pace of work standards except that the job includes specific deadlines. Job requires extensive contact with managers, employees, and members on a continual basis. This work requires the following physical activities: sitting, standing, walking, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.
NOTICE:
This job description is not intended to be, nor should be construed as a contract for employment. AFCU makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what the credit union has defined this position to be.
AFCU is willing to accommodate disabilities to the extent a financial services organization can without impacting financial control or member service. AFCU is an Equal Opportunity Employer.