Become a Part of Our Team
At AmeriChoice, we pride ourselves on building the best possible staff of energetic, hardworking, and dedicated individuals. Together, we can build the best possible team to best serve the needs of our members.
Full Time benefits include:
- Medical, Dental, Vision and Prescription Coverage
- Paid Time Off
- Paid Life Insurance
- Paid STD, LTD, and AD&D Insurance
- Flexible Spending Accounts
- Matched 401k/ROTH Plans
- Paid Holidays
We’re looking for energetic, dedicated individuals to join our team. View the career opportunities below and submit your resume along with salary requirements to humanresources@americhoice.org or fax it to (717)697-3713. EOE.
System Administrator
AMERICHOICE FEDERAL CREDIT UNION
JOB DESCRIPTION
POSITION: SYSTEM ADMINISTRATOR REPORTS TO: CIO
FLSA STATUS: Exempt
JOB SUMMARY: Under general supervision, the systems administrator maintains and troubleshoots AmeriChoice FCU computer and related resources, responds to user requests and takes care of day to day computing needs. The systems administrator also adds and removes users from systems, addresses printer and peripherals problems, works with anti-virus, backup and patch management software, rotates in replacement hardware, runs tasks on Symitar including automating jobs, monitoring and reporting on network performance to management, and supports projects involving new locations and software upgrades.
ESSENTIAL JOB FUNCTIONS:
- Staff training and support
- Software installation, maintenance and upgrades
- Hardware installation, maintenance and upgrades
- Research and troubleshooting of issues
- Routine network administration and maintenance
- Network documentation
- Stocking and ordering PCs, printer consumables, etc.
- Maintains security of systems
- Maintain member confidentiality.
- Responsible to understand, monitor, and report activity associated with department business objectives to assist the Credit Union’s compliance with the Bank Secrecy Act.
- Performs in a professional manner setting the highest possible standard for the Credit Union.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend meetings and training sessions as required.
- Other duties as may be assigned by your supervisor.
QUALIFICATIONS REQUIRED:
- High school diploma or equivalent plus three or more years IT experience with servers, PC hardware, local/wide area networks, and peripheral equipment.
- Knowledge and/or experience with Windows OS’s, including Windows 10, Windows 7, and Server versions from 2008R2 and up.
- Ability to train staff on Windows OS and Office software.
- Experience in hardware and software upgrades.
- Ability to document processes and procedures to comply with regulations.
QUALIFICATIONS PREFERRED:
- Knowledge of Symitar Episys.
- Knowledge of Business Continuity Planning from the I.T. perspective.
- Working knowledge of AFCU policies, procedures, and service philosophy.
- Working knowledge of AFCU system and Microsoft networks.
- Microsoft Certified System Engineer or other industry certification.
WORK ENVIRONMENT:
Job requires physical effort and creates moderate to heavy stress during certain periods. Job does not have specific volume and pace of work standards except that the job includes specific deadlines. Job requires extensive contact with managers, employees, outside companies and vendors on a continual basis. This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.
Submit resume along with salary requirements to:
Human Resources
AmeriChoice Federal Credit Union
2175 Bumble Bee Hollow Road
Mechanicsburg, PA 17055
humanresources@americhoice.org
FAX: 717-697-3713
EOE
Senior System Administrator
AMERICHOICE FEDERAL CREDIT UNION
JOB DESCRIPTION
POSITION: SENIOR SYSTEM ADMINISTRATOR REPORTS TO: CIO
FLSA STATUS: Exempt
JOB SUMMARY: The senior systems administrator installs, maintains, and troubleshoots AmeriChoice FCU computers, networks, and related resources; responds to user requests; and takes care of day to day computing needs. The senior systems administrator also adds and removes users from systems; addresses printer and peripherals problems; works with anti-virus, backup and patch management software; installs and maintains computer, server, and network hardware; runs tasks on servers both on demand as needed, and using system automation tools; creates and maintains system automation tasks; monitors and reports on system and network performance to management and Board; and performs project management for IT-specific projects.
ESSENTIAL JOB FUNCTIONS:
- Software installation, maintenance, and upgrades
- Hardware installation, maintenance, and upgrades
- Project management for new or upgraded systems
- Research and troubleshooting of issues
- Routine administration and maintenance of servers, workstations, networks, and system users
- Working with vendors to scope and install new projects, and to troubleshoot problems with existing systems
- Staff training and support, including end users and more junior level systems administrators
- Network documentation
- Maintains security of systems
- Maintains member confidentiality.
- Responsible to understand, monitor, and report activity associated with department business objectives to assist the Credit Union’s compliance with the Bank Secrecy Act.
- Performs all responsibilities in an extremely professional manner, setting the highest possible image for AFCU.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend meetings and training sessions as required.
- Other duties as may be assigned by the CIO.
QUALIFICATIONS REQUIRED:
- High school diploma or equivalent plus five or more years IT experience with servers, PC hardware, local and wide area networks, and peripheral equipment.
- Demonstrated experience with OS’s and including Windows, Linux, and AIX.
- Experience working with staff and management.
- Experience working with vendors.
- Ability to train staff on Windows OS and Office software.
- Experience in hardware and software upgrades.
- Ability to document processes and procedures to comply with regulations.
QUALIFICATIONS PREFERRED:
- Three years or more experience with Windows and IBM servers.
- Knowledge of Business Continuity Planning from the I.T. perspective.
- Ability to train staff on Windows applications.
- Knowledge of core software and ancillary products.
- Working knowledge of AFCU policies, procedures, and service philosophy.
- Working knowledge of AFCU system and Microsoft networks.
- Microsoft Certified System Engineer or other industry certification.
WORK ENVIRONMENT:
Job requires physical effort and creates moderate to heavy stress during certain periods. Job does not have specific volume and pace of work standards except that the job includes specific deadlines. Job requires extensive contact with managers, employees, outside companies and vendors on a continual basis. This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.
Submit resume along with salary requirements to:
Human Resources
AmeriChoice Federal Credit Union
2175 Bumble Bee Hollow Road
Mechanicsburg, PA 17055
humanresources@americhoice.org
FAX: 717-697-3713
EOE
Member Service Representative- Part Time
JOB SUMMARY:
Under general supervision, provides a variety of service functions directly to the members to include accurately processing deposits, transfers, withdrawals, loan payments, certified drafts, money orders, etc. Assists members in setting up new accounts and in making changes to existing accounts. Operates computer terminal to obtain information regarding member’s accounts. Responsible for balancing each day’s transactions and verifying cash totals. Follows security procedures to ensure the credit union’s assets are protected. Proactively markets the credit union’s products and services in order to improve the financial well being of our members.
ESSENTIAL JOB FUNCTIONS:
- Accurate and timely balancing of cash and daily transactions.
- Professional, efficient and courteous service to members in person or by phone.
- Have the ability to cross-sell and refer various products and services to our members.
- Receive members, in person or by phone, determine nature of business, handle request(s), or refer to appropriate department.
- Provide routine information, in person or by phone, concerning credit union services or policy.
- Process member transactions accurately and in a timely manner.
- Accurately process and disburse cash or check withdrawals in person, by phone or by mail.
- Receive, and process loan payments in person or by mail; post to proper accounts.
- Prepare and disburse money orders, official checks and certified checks. Maintain inventory, daily settlement and monthly audit.
- Prepare cash and coin for cash delivery.
- Prepare new accounts, change of addresses, and minor maintenance to existing member’s accounts and close accounts.
- Process Visa credit card payments and Visa cash advances by mail or phone.
- Prepare stop payments.
- Have a thorough knowledge and understanding of the credit union’s products and services.
- Process and settle the ATM machine. Keep customer area of ATM clean.
- Process transactions and settle the Shared Service Center.
- Order checks through the credit union’s check printer vendor.
- Balance to the terminal teller closing report and account for assigned cash and transactions on a daily basis.
- Audit teller drawer quarterly and vault monthly.
- File currency transaction reports and suspicious activity reports as needed.
- Performs in a professional manner setting the highest possible standard for the Credit Union.
- Maintain Credit Union procedures/policies and member confidentiality.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend meetings and training sessions as required.
- Perform other duties and responsibilities as required or assigned.
QUALIFICATION REQUIRED:
High School diploma or equivalent. Working knowledge of computer software programs. Pleasant personality and ability to cross sell credit union products and services.
QUALIFICATIONS PREFERRED:
Previous experience as a teller. Up to one year cash handling experience and customer service experience.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to read and write.
- Ability to count and work with numbers and details effectively.
- Ability to effectively and efficiently communicate orally, in writing, and by phone.
- Ability to effectively work with members (friendliness, tact and diplomacy).
- Ability to work effectively with people.
- Ability to learn, apply and communicate knowledge of teller department policies and procedures.
- Ability to learn, apply knowledge and communicate credit union products and services.
- Ability to discern currency and coin.
- Ability to input and retrieve data from computer.
- Ability to use a calculator.
- Ability to use and learn office machines (i.e., copier, fax, terminals).
- Ability to multi-task and prioritize work flow
WORK ENVIRONMENT:
Job requires little physical effort and is basically a desk assignment. Work creates moderate to heavy stress during certain periods. Job does not have specific volume and pace of work standards except that the job includes specific deadlines. Job requires extensive contact with managers, employees, and members on a continual basis. This work requires the following physical activities: sitting, standing, walking, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.
Submit resume along with salary requirements to:
Human Resources
AmeriChoice Federal Credit Union
2175 Bumble Bee Hollow Road
Mechanicsburg, PA 17055
humanresources@americhoice.org
FAX: 717-697-3713
EOE
Member Service Representative- Full Time
JOB SUMMARY:
Under general supervision, provides a variety of service functions directly to the members to include accurately processing deposits, transfers, withdrawals, loan payments, certified drafts, money orders, etc. Assists members in setting up new accounts and in making changes to existing accounts. Operates computer terminal to obtain information regarding member’s accounts. Responsible for balancing each day’s transactions and verifying cash totals. Follows security procedures to ensure the credit union’s assets are protected. Proactively markets the credit union’s products and services in order to improve the financial well being of our members.
ESSENTIAL JOB FUNCTIONS:
- Accurate and timely balancing of cash and daily transactions.
- Professional, efficient and courteous service to members in person or by phone.
- Have the ability to cross-sell and refer various products and services to our members.
- Receive members, in person or by phone, determine nature of business, handle request(s), or refer to appropriate department.
- Provide routine information, in person or by phone, concerning credit union services or policy.
- Process member transactions accurately and in a timely manner.
- Accurately process and disburse cash or check withdrawals in person, by phone or by mail.
- Receive, and process loan payments in person or by mail; post to proper accounts.
- Prepare and disburse money orders, official checks and certified checks. Maintain inventory, daily settlement and monthly audit.
- Prepare cash and coin for cash delivery.
- Prepare new accounts, change of addresses, and minor maintenance to existing member’s accounts and close accounts.
- Process Visa credit card payments and Visa cash advances by mail or phone.
- Prepare stop payments.
- Have a thorough knowledge and understanding of the credit union’s products and services.
- Process and settle the ATM machine. Keep customer area of ATM clean.
- Process transactions and settle the Shared Service Center.
- Order checks through the credit union’s check printer vendor.
- Balance to the terminal teller closing report and account for assigned cash and transactions on a daily basis.
- Audit teller drawer quarterly and vault monthly.
- File currency transaction reports and suspicious activity reports as needed.
- Performs in a professional manner setting the highest possible standard for the Credit Union.
- Maintain Credit Union procedures/policies and member confidentiality.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend meetings and training sessions as required.
- Perform other duties and responsibilities as required or assigned.
QUALIFICATION REQUIRED:
High School diploma or equivalent. Working knowledge of computer software programs. Pleasant personality and ability to cross sell credit union products and services.
QUALIFICATIONS PREFERRED:
Previous experience as a teller. Up to one year cash handling experience and customer service experience.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to read and write.
- Ability to count and work with numbers and details effectively.
- Ability to effectively and efficiently communicate orally, in writing, and by phone.
- Ability to effectively work with members (friendliness, tact and diplomacy).
- Ability to work effectively with people.
- Ability to learn, apply and communicate knowledge of teller department policies and procedures.
- Ability to learn, apply knowledge and communicate credit union products and services.
- Ability to discern currency and coin.
- Ability to input and retrieve data from computer.
- Ability to use a calculator.
- Ability to use and learn office machines (i.e., copier, fax, terminals).
- Ability to multi-task and prioritize work flow
WORK ENVIRONMENT:
Job requires little physical effort and is basically a desk assignment. Work creates moderate to heavy stress during certain periods. Job does not have specific volume and pace of work standards except that the job includes specific deadlines. Job requires extensive contact with managers, employees, and members on a continual basis. This work requires the following physical activities: sitting, standing, walking, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.
Submit resume along with salary requirements to:
Human Resources
AmeriChoice Federal Credit Union
2175 Bumble Bee Hollow Road
Mechanicsburg, PA 17055
humanresources@americhoice.org
FAX: 717-697-3713
EOE